Getting Connected

What happens after I submit my signup?

What to expect once your application is in — and how we keep things moving.

After you submit your signup, we take it from there with you — not into a faceless queue.

Typically we:

  • Check that we have what we need for your application
  • Confirm coverage for your address
  • Talk through package choice and installation payment options
  • Help you get ready for installation day

If anything is missing — for example a document upload that didn’t go through — WhatsApp us. We’ll help you personally so things don’t get stuck.

Tip: after you submit online, send us a quick WhatsApp so we know you’re ready for the next step.

Need a personal answer?

WhatsApp the local SkuifNet team and we’ll help you from here.

WhatsApp 068 921 0390

Starts a WhatsApp chat: “Hi SkuifNet, I need help with my signup.”

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Still need help?

We don't believe support should feel like a call centre. If you can't find what you need, WhatsApp the SkuifNet team and we'll help you personally.

Support hours: 08:00–20:00, seven days a week.

WhatsApp 068 921 0390