Troubleshooting & Faults
How do I report a fault?
WhatsApp the SkuifNet team with what’s wrong and what you’ve already tried.
WhatsApp is the fastest way to reach us.
Message 068 921 0390 and include:
- What isn’t working (no internet, slow, one device only, etc.)
- When it started
- What you’ve already tried (power check, restart)
- A photo of the equipment lights if you can
We’ll take it from there.
Support hours: 08:00–20:00, seven days a week.
Need a personal answer?
WhatsApp the local SkuifNet team and we’ll help you from here.
WhatsApp 068 921 0390
Starts a WhatsApp chat: “Hi SkuifNet, my internet isn't working and I need help.”