Wi-Fi & Router Help

What do the lights on my equipment mean?

Lights help show whether power and links look normal — WhatsApp a photo if you’re unsure.

Your SkuifNet setup usually includes indoor Wi-Fi equipment and an outdoor radio. The lights on the indoor equipment are a quick health check.

In general:

  • Power-related lights should show the unit is on
  • Link or internet-related lights can indicate whether the connection path looks active

Different equipment models use slightly different light patterns, so we don’t publish one rigid colour chart that might confuse you.

If a light is off, flashing strangely, or nothing looks normal:

  • Confirm the power cable is firmly plugged in
  • WhatsApp us a clear photo of the lights

We’ll help you read what you’re seeing.

Need a personal answer?

WhatsApp the local SkuifNet team and we’ll help you from here.

WhatsApp 068 921 0390

Starts a WhatsApp chat: “Hi SkuifNet, my internet isn't working and I need help.”

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Still need help?

We don't believe support should feel like a call centre. If you can't find what you need, WhatsApp the SkuifNet team and we'll help you personally.

Support hours: 08:00–20:00, seven days a week.

WhatsApp 068 921 0390